Frequently Asked Questions

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Medi-Rent will facilitate the entire billing process, whether it be through the hospital, directly with a client or an insurance company. We accept credit cards, bank transfers or cheques.

The product you rent from us is considered yours until you tell us otherwise. Rental payments roll-over automatically month to month. When you are ready to return your product please let us know two business days in advance.

Medi-Rent offers a 24/7 phone service or problem solve any queries or problems you may have. If you cannot get through to our customer service agents, please leave a message and we will return your call ASAP.

Yes we charge a delivery fee or freight for all products. Please call us on 0800 725 555 for a quote.

We offer a rent-try-buy option for the LX9 compression pump. After three months you can purchase the pump and receive the first 3 months rental off the purchase price. Or alternatively you may rent month-to-month for as long as you like.

Delivery times are based on your location. Please call us for specific information.

All equipment is cleaned and disinfected between each client usage to ensure that it adheres to New Zealand healthcare standards. In addition to our rigorous methods, our facilities are regularly tested by an independent laboratory to ensure cleanliness and safety. Prior to any equipment being delivered we perform a service and safety check to ensure proper functionality and risk-free usage.


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The LX9 Makes a Difference

  • Suitable for vascular conditions such as lymphoedema, lipoedema and venous ulcers
  • Reduces limb volume and size
  • Softens tissue and enhances ulcer healing and skin quality
  • Cost effective, portable, light and comfortable to wear
  • Manage your condition daily at home for best results